Thanks for reaching out. We apologize for that hold out! The file names will correspond to the safety barcodes used to label the tapes. Our Customer Service Group will probably be satisfied to review the information and the Electronic Obtain along with you.
I'd lots of property video clips (40+) captured on VHS tapes which were productively converted to video files that may be viewed on line. The converted videos have been savored by my relatives. All round we were significantly pleased with the effects.
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Couldn’t be additional unhappy. 15 months and counting and even now have not received my digitized photos and vids which I need for your large household party.
I used to be initially disappointed because I didn't determine what took place instantly soon after I bought the support. I did not understand that a box will be transported to me of how much time that course of action would get, That challenge was resolved Once i contacted assistance and was presented a proof and monitoring range.
Above 1,000,000 trusting folks such as you are actually overtly take advantage by way of deceptive pricing, weakened residence, characteristic misrepresentation and logistical disasters in my knowledgeable feeling.
Return support is very gradual, a number of each day e-mail that have nothing to accomplish with your get, reductions not honored with out undergoing legacy box reviews numerous hoops plus much more e-mail instead of refunded if their coverage is not recognized Once i see your buy is total, I assume not to obtain to complete just about anything even further.
And reaching any consumer guidance through prolonged MIA periods goes, obviously, famously unanswered. At this time dropping All your family members history would seem a true chance thanks to Legacy Box logistical failures.
The entire conversation went relatively smoothly, but people have to realize that For those who have old films and VHS tapes and you've got them digitized if you go to view them on a new Television they are going to appear dreadful.
I received the return box without delay as well as the booklet was surprisingly easy to abide by. I also felt Protected realizing my useful memories had been your upmost worry and that steps were place in position to make certain they were being going to be taken fantastic care of.
It goes towards our recommendations to provide incentives for reviews. We also assure all reviews are printed with out moderation.
Thanks for reaching out and bringing this to our focus. We've rigid shipping guidelines for our output staff in an effort to pack your objects securely and return them residence safely.
Occasionally, a digitizer may still find a tape with no usable sign just after several hours of playback. In these circumstances, Heirloom will make a transferable credit history for each blank tape in the shape of a gift card.
It goes towards our guidelines to provide incentives for reviews. We also assure all reviews are printed without moderation.